Answers to Your CAREGiver and Home Instead Senior Care Questions
| How are CAREGivers selected?
First, the Home Instead Senior Care network looks for people that have a passion to help seniors live independently. Then each potential CAREGiver must successfully complete a two phase interview, personal and professional references and a criminal background check. Each CAREGiver is also insured for public liability and workers compensation. |
| How do you train your CAREGivers?
Home Instead CAREGivers participate in an exclusive senior care training program, which covers the most practical topics and situations encountered by seniors as they grow older. |
| What happens if my CAREGiver gets sick?
Home Instead Senior Care offices employ a CAREGiver team approach. If one CAREGiver is sick, another is normally available to meet your home care needs. |
| Do you provide senior services to those in aged care homes or independent living facilities?
Yes, Home Instead CAREGivers provide services to residents in independent living facilities and aged care homes who may require additional attention and/or personalised long term care. |
| What makes Home Instead Senior Care different from other companies?
As the world's largest, most trusted home care company, each franchised office provides comprehensive CAREGiver training, client-CAREGiver compatibility and quality assurance. Home Instead Senior Care has earned the deep level of trust among clients, their family members and friends, and thousands of home care, medical and aged care organisations. |
| Who pays the CAREGiver, you or me?
Your CAREGiver is employed by his or her locally, independentally owned and operated franchise, which means the local office handles the invoicing, payroll, taxes, insurance and administrative responsibilities for your CAREGiver. |
| Why should I use Home Instead Senior Care rather than someone out of the newspaper?
There are several reasons why Home Instead Senior Care should be your choice for elderly companionship and home care. All CAREGivers are screened, trained and insured, plus, the Home Instead Senior Care network's large staff of quality employees ensures that the most compatible and reliable CAREGiver will be there for your family member or friend - even if your CAREGiver gets sick or moves away. |
| What are your fees and minimum hours of service?
Rates and service hours vary by office. Please contact the Home Instead Senior Care office nearest you for specific fee information. |
| Is Home Instead Senior Care a cleaning service?
No, but CAREGivers can provide light housekeeping, laundry and ironing. |
